Job Description

Application Dev Support Manager
Job Number: 19-07216

Grab the opportunity to achieve your full potential! Eclaro is looking for an Application Dev Support Manager for our client in New York, NY.

Eclaro’s client is one of the world's largest financial institutions, committed to providing the tools and services that bridge the gap between customers and their goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!

 Position Overview:
  • Translates business strategy into work programs and processes. Directs lower-level managers or team leaders or directly manages a specialty function. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of a technology environment, which meets current and anticipated business requirements and objectives. Participates with management in the development of technology products, service standards and development efforts that influence the client/business area. Serves as a single point of contact and the escalation point between the client/business area and internal management for the resolution of unresolved problems, complaints and complex service requests. Provides the client areas with technology products and service alternatives that improve the support delivery process. Employees in this job code must manage people. This job code is only to be used for Employees supporting Global Markets.
  • This individual will work in close collaboration with the Application Developers, peer Support Leads, Application Managers, Offshore teams and Infrastructure Support. This is a high-profile role working in a high intensity environment which demands an individual to display Business and Technical acumen, the ability to assimilate lots of information quickly, with focus on Incident and Problem Management whilst being highly adaptable to a changing trading environment.
  • This is a critical role requiring a motivated and flexible individual who must be confident in directing procedural and technical support within a FO Support team, and will demonstrate the ability to show resilience when faced with demanding clients.
  • The role provides an opportunity to gain a strong understanding of several FICC businesses and technology areas. The depth and breadth of the support offered by this team makes it an excellent environment in which to learn and train others. The successful candidate has the chance to enhance capabilities of the support team and provide a leading example within the Support Environment. Defining and driving Monitoring enhancements and Technical processes are considered part of the function for this role, to ensure consistency across the applications and business lines supported.
  • Linux, Java or Python and SQL based application platforms
  • Knowledge of monitoring instrumentation, automation
  • IT Service Management, ITIL processes
  • Automation and DevOps exposure: Geneos ITRS, Splunk, Ansible, AppDynamics
  • Knowledge of scripting languages: Python, Perl bash a plus
  • Experience with one three or more: electronic trading, trade capture, market data, risk and regulatory reporting ECN connectivity knowledge – BBG, TradeWeb, MarketAccess Intex and embs
  • Trading industry knowledge

If interested, please contact:
Tony Viterbo
Tony Viterbo | LinkedIn

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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