Job Description

Reference # : 17-06180Title : Service Delivery Manager
Location : New York, NY
Position Type : Direct Placement
Experience Level : Start Date : 07/02/2017
Description
Service Delivery Manager
Be a part of creating the right solutions. Eclaro is looking for a Service Delivery Manager for Electronic Trading Technology for our client in New York, NY.
Eclaro’s client is one of the world's largest financial institutions, committed to providing the tools and services that bridge the gap between customers and their goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
RESPONSIBILITIES:
• Leads a large project or multiple projects that are significant in scope and impact
• Works independently, with limited direction, and is evaluated through end results
• Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of a technical environment which meets current and anticipated business requirements and objectives
• Participates with Technology management in the development of technology products, service standards and development efforts that impact the client/business area
• Serves as a single point of contact and the escalation point between the client/business area and internal management for the resolution of unresolved problems, complaints and complex service requests
• Provides the client areas with technology products and service alternatives that improve the support delivery process

Interested in applying? Contact Charly Vie at charly@eclaro.com now

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

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