Job Description

Reference # : 17-05709Title : PC Admin & Support
Location : NEW YORK, NY
Position Type : Contract
Experience Level : 4 YearsStart Date / End Date : 06/15/2017 / 10/31/2017
Description
PC Admin & Support
Want to be part of the Energy Industry? Eclaro is looking for a PC Admin & Support for our client in New York, NY.
Eclaro's client operates one of the world's largest energy delivery systems, constantly at the forefront of innovations in developing technology. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Eclaro is looking for a professional who will be responsible for 2nd level support providing on-site troubleshooting, problem diagnosis and resolution and general technical support. Primarily location would be Midtown, Manhattan, but assignment may require traveling to other locations.

RESPONSIBILITIES:
  • Provide technical support including installation, deployment and maintenance of company PC, laptops and LAN hardware, software, scanner, printer problems and various peripherals including air card and iPhones.
  • When not helping local staff, there will be administrative work that will need to be maintained. Monitor and take action on Policed Reports generated by Microsoft SCCM, which feeds our Tech Support Dashboard.
EXPERIENCE/SKILLS REQUIRED:
  • A Bachelor's degree related to Computer Science or Information Systems with a minimum of one-year work experience in related fields, or a High School Diploma/G.E.D. with a minimum of 4 years of work experience is required.
  • Knowledge and experience working with Microsoft desktop/laptop systems, Windows 7, 8 & 10 and Microsoft Office Suite 2010 and higher required.
  • Excellent experience in support and troubleshooting in a Desktop Support environment with knowledge of local area networking, copper and fiber wiring and network switches and routers is required.
  • In addition, a general understanding of wireless technology and mobile computing devices is also required.
  • Strong analytical, oral and written communication skills required for customer interaction, problem description and problem solving.
  • Good customer service skills, due to significant contact with our users.
  • Ability to handle multiple assignments with changing priorities while still meeting deadlines.
  • Ability to learn new technology as required for the job using documentation and other available resources
PREFERRED EXPERIENCE:
  • Experience in inventory management preferred.
  • Experience with SharePoint and Excel is a plus.
ADDITIONAL INFO:
  • Must be able to lift at least 50 lbs. and be capable of bending and kneeling in order to install computer equipment in tight spots.
  • Must have a valid driver's license and be able and willing to travel throughout the Client service territory as needed.
  • Must have a car and be willing to use it as needed.
If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • TransitChek Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
Interested in applying? Contact Heckle Tulab at Heckle@eclaro.com now.
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

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