Job Description

Reference # : 17-04598Title : Lan / Wan Tech Service Manager
Location : Jacksonville, FL
Position Type : Contract
Experience Level : Start Date : 05/15/2017
LAN / WAN Tech Service Manager

Help drive change! Eclaro is looking for a LAN / WAN Tech Service Manager for our client in Jacksonville, FL.

Eclaro’s client is a leading global bank stimulating change and innovation in the industry by offering top-notch financial products and services for a wide-range of clients worldwide. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Platform Operations is the client's enterprise application hosting division, hosting services for application middleware, including Web, J2EE, Messaging, and SOA. The web hosting service, built around Apache, Tomcat, and other open source technologies, is highly automated, with a reliance on self-service to enable internal clients to manage their web applications themselves without the assistance of the support team.

The web hosting service requires an SME to join the team to help with expanding load. There are a number of major migration projects each year, and initially, the successful candidate will help with these projects. As they come up to speed with the platform, they will also help augment the SL3 Support team in administering and improving the platform, and assisting clients with complex application integration and production issues.

There will be a significant amount of project work, so discipline and ability to work to deadlines and deliver discrete units of work, along with excellent interpersonal skills, will be required. Formal project management skills will not be required.

  • Critical incident management – Subject Matter Expert role
  • Problem management – troubleshoot and root cause analysis, known error establishment, and any request for change
  • Environment set-up and support – code migration and release management activities
  • Advanced troubleshooting
  • Complex / critical client on-boarding
  • Application tuning and troubleshooting
  • Support of performance tuning by clients
  • Creation of knowledge, documentation

  • Expert Apache Administration skills
  • Strong Tomcat Administration skills
  • Strong Unix/Linux/Solaris skills
  • Strong understanding of Web Application concepts
  • Ability to prioritize own work

If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • TransitChek Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
Interested in applying? Contact Dang Ivan Dupale at (646) 695 2937 or send your resume to now.
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

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