Job Description

Reference # : 17-06029Title : Integration Services
Location : RESTON, VA
Position Type : Contract
Experience Level : 4 YearsStart Date / End Date : 07/28/2017 / 07/28/2018

Integration Services

Eclaro is looking for an Network Support Specialist for an opportunity for our client in Reston, VA.
Contract Type: one year on W2
• Support TWE backend and agent maintenance.
• Work on all TWE related CHG, Service and Incident tickets.
• Resolve all agent connectivity issues reported by INC Tickets.
• Conduct daily audits for SOX compliance.
• Support all Tool, DB and OS patches and upgrades.
• Engage with vendors to open cases for troubleshooting and solutions.
• Review and follow up on approvals for all CHG requests related to code and configuration changes.
• Maintain the product taxonomy for hardware and software.
• Engage with ECC and platform teams to resolve all escalated issues to minimize the downtime.
• Update and resolve the INC tickets on a timely basis to avoid SLA breaches.

Additional Information
• Needs to be on-call
• Weekend coverage required

If you're interested o if you happen to know someone who can be a good fit for the position, please contact:
Joyce Cornejo
ECLARO is a company that delivers talent. We provide fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including: Consulting, Professional Hire, Global Integrated DeliveryTM and Managed Services. ECLARO recruits and manages a staff of highly skilled individuals in an array of specialized disciplines. This approach enables our clients to leverage new opportunities, respond to increased and changing demands and increase their profitability. Please visit to see why the Right People are The AnswerTM.

Specialties: Customized solutions for Human Capital and Talent Acquisition, Permanent placement and retained search, Recruiting, Staff Augmentation, Contract Labor, Managed Services, RPO, MSP, VMS, IT solutions, management and support, offshore business process outsourcing.

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Industry: Staffing and Recruiting
Type: Privately Held
Company Size: 501-1000 employees
Founded: 1999

Application Instructions

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