Job Description

Reference # : 17-07758Title : Customer Care Representative
Location : Beachwood, OH
Position Type : Contract
Experience Level : Start Date / End Date : 08/22/2017 / 08/22/2018
Assignment Detail
Industry:Chemicals
Description

Customer Care Representative
Want to be part of the Chemical Industry? Eclaro is looking for a Customer Care Representative for our client in Beachwood, OH.
Eclaro's client is a leading chemical company with a portfolio of oil and gas, chemicals, plastics, performance products, agricultural products and fine chemicals. Their customer base includes dozens of diverse industries and markets, including pharmaceutical, aerospace, textile, construction and automotive industries. If you’re up to the challenge, then take a chance at this rewarding opportunity!
The Customer Care Representative will be responsible for the management of customer orders through the entire order fulfillment process. The Customer Care Representative will ensure complete customer satisfaction through timely, thorough follow through, keeping the customer appraised of their account status. The Customer Care Representative will function in a team environment while retaining the ability to empower themselves to perform their specific job functions and make decisions that are in the best interests of the customer and Company.

RESPONSIBILITIES:
  • Assisting in the resolution of outstanding credit issues, non-conformances and various supply chain related projects.
  • Interface with various functions within the business: Marketing, Sales and Logistics, at all levels of the organization.

EXPERIENCE REQUIRED:
  • 0-3 years Experience

If hired, you will enjoy the following Eclaro Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • TransitChek Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

Interested in applying? Contact William Perry at wperry@eclaro.com now

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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