Contact Center CTI Architect / Product Manager
|Reference # :||17-06935||Title :||Contact Center CTI Architect / Product Manager|
|Location :||Jacksonville, FL|
|Position Type :||Direct Placement|
|Experience Level :||Start Date :||07/19/2017|
Contact Center CTI Architect/Product Manager
Grab the opportunity to achieve your full potential! Eclaro is looking for a Contact Center CTI Architect / Product Manager for our client in Jacksonville, FL.
Eclaro’s client is one of the world's largest financial institutions, committed to providing the tools and services that bridge the gap between customers and their goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
CTI is integral part of the CCVT SIM strategy and we need niche skills in Genesys, Cisco and other telephony vendors to create and enhance CTI framework. The Contact Center CTI Architect / Product Manager will resolve the dependencies on Avaya which we heavily use today for Call network routing and outbound dialling. He/she also lead and consolidate the platforms that are currently supported today by different CTI platforms
Interested in applying? Contact Andrew McCarrick at Andrew@eclaro.com
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.